Shipping policy

Shipping Policy

Thank you for shopping with Leviartdesigns 💛

We offer both handmade products and print-on-demand items. Please review the shipping details below.

Processing & Shipping Times

Handmade (Ugandan Made) Products

Processing time: 1–2 business days
Shipping time: 3–4 business days (U.S.)
Ships from: Massachusetts, USA

Print-on-Demand Items (Framed Wall Art)

Processing time: 3–7 business days
Shipping time: 3–4 business days (U.S.)
Fulfilled and shipped by our trusted production partner

Total Estimated Delivery Time

Handmade items: approximately 4–6 business days
Print-on-demand items: approximately 6–10 business days

Shipping Location

Handmade items ship from Massachusetts
Print-on-demand items may ship from different locations depending on availability

Order Issues & Delays

If your order hasn’t arrived, please:

Check your shipping confirmation email for address errors
Contact your local post office
Check with neighbors in case the package was delivered nearby

If you still need help, contact us at leviartdesigns@gmail.com with your order number.

Incorrect Address

If an incorrect shipping address was provided:

We are not responsible for lost packages
If a replacement is requested, shipping costs will be the customer’s responsibility

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date with your order number and photos (if applicable). We will work with you to resolve the issue.